FAQ/POLICIES
FAQ:
1. What kind of hair do you sell?
At this time we provide Brazilian Virgin Human Hair only.
2. What textures do you have?
Frontals: 13×4 HD Deep Wave Frontal 18”
Closures: 5×5 Straight Closures 16,18,20”
5×5 Body Wave Closures 20”
If you do not see something you would like, please contact us.
3. Do you have any frontals or closures?
Frontals: 13×4 HD Deep Wave Frontal 18”
Closures: 5×5 Straight Closures 16,18,20”
5×5 Body Wave Closures 20”
If you do not see something you would like, please contact us.
4. How long can bundles last?
With proper maintenance, retention can be 2 years or maybe longer. Our hair is top quality.
5. What can I do with my bundles?
Anything! At this time all our bundles are Natural Black. They can be bleached. As well as straighten, curled, and cut treat these as you would your natural hair.
6. How long can bundles last?
What kind of lashes do you provide?
7. Are the lashes reusable?
They are! We suggest wearing them no more than 20 times and gently washing them after every 5 uses.
8. How long does shipping take?
Shipping and processing varies between 5-10 days.
9. Can I cancel my order?
After 24 hours, orders cannot be canceled.
POLICIES:
10 DAY RETURN:
Hair: The products have to be in original condition. If worn, cut, or dyed, we have the right to permit or deny returns.
Lashes: The products must be unused and in its original packaging to be eligible for returns.
10 DAY EXCHANGES:
Hair: You bought it and it doesn’t suit the vision? No worries you can exchange your product up. If worn, cut, or dyed, we have the right to permit or deny exchanges.
Lashes: The products must be unused and in its original packaging to be eligible for exchanges.